Senior Computer Application Support

Location: Ottawa, Ontario, Canada
Date Posted: 09-14-2018
Currently seeking a Senior Computer Application Support Specialist
Contract: 48 weeks
Position Summary Description
The following tasks are to be performed in this position:
  • Gather requirements to create a standard GCDOCS folder structure model and standard group and permission model for the various DND/CAF business units.
  • Work with the business units to identify metadata requirements.
  • Provide technical expertise and guidance on GCDOCS implementation and provide advice and guidance to the in-service support.
  • Document all processes and procedures.
  • Develop and document best practices and procedures.
  • Document lessons learned.
  • Provide regular status report.
  • Provide advice and guidance to the training team.
Project Tasks
Requirements / experience (mandatories)
  1. Must clearly demonstrate 3 years’ experience within the past 5 years as an information management consultant which includes providing advice, guidance and support to the client.
  2. Must clearly demonstrate 3 years’ experience within the last 10 years developing Information Architect to be used within a GCDocs environment (OpenText Content Server) solution.
  3. Must clearly demonstrate 2 years’ experience within the past 5 years in designing, and implementing Role Based Access Control security models.
  4. Must clearly demonstrate 2 years’ experience within the past 5 years in participating in the creation of a standard folder structure and standard permission model for the GCDOCS (OpenText Content Server) solution and ensuring that the structure meets both recordkeeping requirements, end users’ needs and is aligned with the clients’ Enterprise Information Architecture.
  5. Must clearly demonstrate 1 year’ experience in performing analysis and developing a comprehensive function-based file structure.
Security Clearance
About inRound?
inRound Innovations is a well-established Ottawa company specializing in Service Management, Business Consulting and IT services.  We are a recognized industry leader in providing customer-centric business strategies and best practices that optimizes a company’s service operations and aligns all areas of business and IT operations, improving all the business processes necessary to serve clients better. 
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