Senior Technical Writer

Location: Ottawa, ON, Canada
Date Posted: 05-09-2018
Currently seeking a Senior Technical Writer
 
 
 
Our Government client is seeking a Senior Technical Writer to review existing manuals to reflect the new processes and changes as well as create training suites and tools using plain language best practices.
 
 
Contract:  10 months, plus 1 additional option year
 
 
Project Tasks:
 
  • Review background documents on an on-going basis, to better understand the department’s context including current training manuals
  • Attend in person meetings, on an on-going basis, with department staff to discuss points of consideration in developing material
  • Review current material and update using plain language where possible
  • Review new material
  • Prepare a plan to create training material
  • Provide recommendations on the format of training material i.e.: videos, animation etc.
  • Create training package(s)
 
 
Requirements / experience (mandatories):
 
  • MUST have at least three (3) cumulative years of experience in the last 5 years, in reviewing and producing material using plain language best practices.
  • MUST have at least three (3) cumulative years of experience in the last 5 years, in reviewing business processes aimed at continual improvement.
  • MUST have at least three (3) cumulative years of experience in the last 5 years reviewing and preparing training material.
  • MUST have completed a recognized postsecondary education program resulting in a degree, diploma or certificate in business writing or equivalent.
 
 
 

 
Assets (rated requirements):
 
  • Experience in providing services to organizations seeking to improve business processes.
  • Experience in providing services to organizations seeking to improve the quality of services or products.
  • Experience in project management.  
  •  
Security Clearance
MUST possess a valid Reliability level security clearance.
 
Language
English
 
Location
National Capital Region
 
About inRound?
 
inRound Innovations is a well-established Ottawa company specializing in Service Management, Business Consulting and IT services.  We are a recognized industry leader in providing customer-centric business strategies and best practices that optimizes a company’s service operations and aligns all areas of business and IT operations, improving all the business processes necessary to serve clients better. 
 
 
 
 
 
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